Reading: Factors Associated with Knowledge Sharing Capabilities of IT Professionals in Sri Lanka

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Factors Associated with Knowledge Sharing Capabilities of IT Professionals in Sri Lanka

Authors:

Prajapathy Dissanayake,

University of Colombo, LK
About Prajapathy
Faculty of Graduate Studies
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Rajaletchumie Senathiraja

University of Colombo, LK
About Rajaletchumie
Department of Management and Organization Studies, Faculty of Management and Finance
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Abstract

Knowledge sharing capabilities are the abilities of the employees to share their knowledge with colleagues and associates. IT professionals play a significant role in organisations as they share their knowledge with others. Although a few scholars in the western context discuss the organizational and technological perspective in employees' knowledge sharing capabilities, a vacuum remains to fill this subject matter in a Sri Lankan context. There are currently minimal and obsolete studies on how personal and organisational factors play an essential role in IT professionals' knowledge sharing capabilities. Therefore, the researchers investigated the personal, organisational, and technological factors in developing IT professionals' knowledge sharing capabilities in Sri Lanka.

 

The study uses a self-administered questionnaire. The convenience sampling technique applies to collect data. Descriptive analysis, correlation coefficient and multiple regression analysis employ as the analysing techniques. Among the 368 IT professionals in eight ICT companies in the Western province, Sri Lanka, 59.5% were male, and most of the respondents are in the age group of 31-40. 44.8% of the respondents have work experience between 11 and 20 years, while 54% have obtained their postgraduate education. The findings highlight that IT professionals' level of knowledge sharing capabilities in Sri Lanka is moderately high. Further, It identifies that top management support and knowledge management system quality are critical in the Sri Lankan context. However, the study points outs that organisational rewards and KMS infrastructure are not significantly associated with the knowledge sharing capabilities of IT professionals in Sri Lanka. In addition, the education level and years of working experience acted as moderating variables between IT professionals' factors and knowledge sharing capabilities in Sri Lanka.
How to Cite: Dissanayake, P., & Senathiraja, R. (2021). Factors Associated with Knowledge Sharing Capabilities of IT Professionals in Sri Lanka. Colombo Journal of Multi-disciplinary Research, 6(1), 13–52. DOI: http://doi.org/10.4038/cjmr.v6i1.59
Published on 09 Sep 2021.
Peer Reviewed

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